Q: Can I use it anywhere?
Yes, you can use the card anywhere that accepts Visa.
Q: Is there fraud protection?
Yes, you have full fraud protection from Visa.
Q: Can I reach customer service if my card declines? Is it 24hrs?
Yes, our issuing bank has 24/7 customer service.
Q: Is there a limit to how much I can purchase on my card?
Spend up to $150,000 USD per transaction with no monthly spend limit.
Q: Is there an initiation fee and annual dues?
Yes, there is a one-time $5000 membership fee. After the first year, your annual dues are $2000 (waived first year).
Q: Do I get an invoice/receipt for my initiation purchase?
Yes, you will receive a receipt after payment completion.
Q: If I lose it how do I get a replacement card? How long will it take? What’s the cost?
A virtual card will be issued right away which you can use on your smartphone. The physical metal card will take approximately 3-4 weeks to replace at a cost of $500